Privacy Policy

Information We Collect

We collect personal information you provide directly to us through our website forms and services.

Information you provide

When you submit a bee rescue report, we collect your name, email address, phone number, and service address so we can dispatch a volunteer and follow up on the rescue. When you sign up for our newsletter, we collect your email address. When you contact us through our website forms, we collect any information you choose to provide.

Donation information

Donations are processed through Zeffy, a third-party platform. We receive confirmation of your donation and your contact details for receipt purposes, but payment card data is handled entirely by Zeffy and is never stored on our servers.

Automatically collected data

We collect basic website usage data through cookies, including pages visited, time spent on the site, and general geographic region. This data is used in aggregate to understand how visitors use our site and improve our content.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to bee rescue reports and coordinate volunteer dispatch
• To process donations and issue tax-deductible receipts
• To send newsletter updates to subscribers who have opted in
• To improve our website, programs, and outreach efforts
• To communicate about volunteer opportunities with interested individuals
• To comply with legal obligations applicable to a 501(c)(3) nonprofit

We will not use your information for any purpose that is incompatible with the reasons it was collected without providing notice and, where required, obtaining your consent.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:

Service providers

Zeffy — Our donation processing platform receives the information necessary to process your gift and generate a receipt. Zeffy's own privacy policy governs how they handle that data.

Email service provider — We use a third-party email platform to send newsletters. Only newsletter subscribers' email addresses are shared for this purpose.

Legal requirements

We may disclose information if required to do so by law or in response to a valid legal process, such as a court order or government request.

Cookies & Tracking

Our website uses cookies to support basic analytics and site functionality. We use only first-party analytics cookies — we do not place third-party advertising trackers or cross-site tracking cookies on our site.

You can disable cookies at any time through your browser settings. Disabling cookies will not prevent you from using any core features of our website, though some functionality may be affected.

Data Security

We take reasonable technical and organizational measures to protect the personal information we hold. All forms on our website are transmitted over SSL-encrypted connections. Donation payment data is handled entirely by Zeffy, which maintains its own security infrastructure and compliance standards.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, email us at info@thebeeconservatory.com.

Newsletter subscribers can opt out at any time using the unsubscribe link in any email we send, or by contacting us directly. We will remove you from the mailing list promptly.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us so we can delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

Questions or concerns about this Privacy Policy or our data practices can be directed to: